Contact information
Some questions don’t need forms.
Some things are better asked directly.
GENERAL ENQUIRIES
For questions about products, orders, or anything else:
Email: Hello@thisismarked.com
We aim to respond within 1–2 working days.
ORDER SUPPORT
If you’re contacting us about an order, please include:
- Your order number
- Your name
- A brief description of your query
This helps us resolve things quickly and accurately.
RETURNS & REPAIRS
For returns, warranty claims, or repair enquiries, contact us first via email and we’ll guide you through the next steps.
BUSINESS DETAILS
MARKED
Tim Stinchcombe-Twelvetree
20 Hurst Road
Earl Shilton
Leicestershire
LE9 7FG
United Kingdom
FINAL NOTE
We don’t do automated responses.
Every message is read and answered properly.
No scripts. No templates.
Just a considered response.