Contact information

Some questions don’t need forms.

Some things are better asked directly.

GENERAL ENQUIRIES

For questions about products, orders, or anything else:

Email: Hello@thisismarked.com

We aim to respond within 1–2 working days.

ORDER SUPPORT

If you’re contacting us about an order, please include:

  • Your order number
  • Your name
  • A brief description of your query

This helps us resolve things quickly and accurately.

RETURNS & REPAIRS

For returns, warranty claims, or repair enquiries, contact us first via email and we’ll guide you through the next steps.

BUSINESS DETAILS

MARKED

Tim Stinchcombe-Twelvetree

20 Hurst Road

Earl Shilton

Leicestershire

LE9 7FG

United Kingdom

FINAL NOTE

We don’t do automated responses.

Every message is read and answered properly.

No scripts. No templates.

Just a considered response.